We received a text from the CTO of a 600 user law firm in NYC to inform us of his amazement and delight at seeing his IT operations level 1 technicians picking up and completing certain Cisco UC MAC work efforts in less than a minute!!!!! We were so excited we decided to make a […]

Short video demonstrating Pegasys Cloud Solutions making AD password resets available to your end users to self service password related items, both securely and error free!A large New York City based private school with over 2000 students enrolled, added clerical staff to augment their service desks when they had time since no training was required […]

With Pegasys Cloud Solutions, all sorts of multi-faceted work flows that IT service desks have to work on daily are being obliterated with a strategic approach to integrations, automation, AI/ML and orchestration. Deliver complex solutions rapidly, error-free and utilize motivated junior level technicians. HR & IT working efficiently sounds weird right? Their often complicated and […]