With Pegasys Cloud Solutions, all sorts of multi-faceted work flows that IT service desks have to work on daily are being obliterated with a strategic approach to integrations, automation, AI/ML and orchestration. Deliver complex solutions rapidly, error-free and utilize motivated junior level technicians.
HR & IT working efficiently sounds weird right?
Their often complicated and intricate work flow processes that intertwine every single time employees are brought on or terminated, HR & IT have never been closer and with integrations being made between these two departments, customers using Pegasys Cloud Solutions as part of their IT service desk toolset, and who use BambooHR, report an average time savings of 48%, along with super post ticket survey satisfaction and happiness ratings!